🛠️Terms of Service

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TERMS AND CONDITIONS

These Terms shall apply to any contract between Us for the sale of Products to You (Contract). Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.altrovedanza.eu website (the "Service" or “Site”) operated by Ballable OÜ (“Company", We", "Us", or "Our"). Altrovedanza is the trading style of Ballable OÜ, a company registered in Estonia with registered number 16539801. Our trading and registered office address is at Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151, Estonia.

These terms (together with our privacy policy) govern the offer and sale of any products (Products) by our Site. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service You agree to be bound by these Terms. If you disagree with any part of the terms then You do not have permission to access the Service.

  1. Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ballable OÜ, Estonia.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Goods/Product refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Promotions refer to contests, or other promotions offered through the Service.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Altrovedanza, accessible from http://www.altrovedanza.eu

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  1. Communications

By creating an Account on Our service, You agree to subscribe to newsletters, marketing or promotional materials and other information We may send. However, You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send.

  1. Purchase Contract

If You wish to purchase any Goods/Products or service made available through the Service ("Purchase"), You may need to create and register an account. For such user account, You may be asked to supply certain information relevant to Your Purchase including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to Us is true, correct and complete.

By submitting such information, You grant Us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

After You place an Order, You will receive an e-mail from us acknowledging that We have received Your Order with subsequent emails informing You of dispatch of Your Goods. In any case, the seller shall verify the availability of the required Goods in the warehouse, as well as the correctness of the Order and arrange the shipment(s) accordingly.

The Contract between Us will only be formed when We send You the dispatch confirmation. The confirmation shall be sent by e-mail to the e-mail address indicated by the customer. The confirmation email shall contain the date and time of the order and a "Customer Order Number" to be used for any further communication.

  1. Invoicing

For each Order placed, You will be issued an invoice that will be transmitted or send with the delivery of the Goods/Products or sent in digital format by e-mail to the customer's address entered in the system, which is on record. For the issuance of the invoice will authenticate the information provided by the customer when ordering. There shall be no change in the invoice once it has been issued.

  1. Accounts

When You create an account with Us, You guarantee that You are above the age of 18, and that the information You provide Us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of Your account on the Service.

You are responsible for maintaining the confidentiality of Your account and password, including but not limited to the restriction of access to Your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under Your account and/or password, whether Your password is with Our Service or a third-party service. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

We reserve the right to refuse service, terminate accounts or cancel orders in Our sole discretion.

  1. Customized Goods/Made to Order (MTO)

Any items which are customized as per Your specifications or Made to Order are non-returnable and non-refundable unless faulty and must be paid for at the time of ordering. MTO items must be ordered in writing via e-mail and cannot be ordered online or via telephone.

  1. Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability

  • Errors in the description or prices for Goods

  • Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

You have the right to cancel the Order for 12 hours after making the same by calling +39.346.38.60.619 or by sending an email to info@altrovedanza.eu.

You will not have any right to cancel an Order for the supply of any of the following Goods:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

  • The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

  1. Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in Our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and We cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

  1. Contests and Promotions

Any contests or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as Our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

  1. Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by Us subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, you will have the right to cancel Your Order.

  1. Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods We have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example). Altrovedanza does not accept cheques; no credit accounts are available.

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If We do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Payment for the Goods/Products and all applicable delivery charges shall be in advance.

  1. Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Ballable OÜ and its licensors. The Service is protected by copyright, trademark, and other laws of both Europe and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ballable OÜ.

  1. Link to other Websites

Our Service may contain links to third party web sites or services that are not owned or controlled by Ballable OÜ. Ballable OÜ has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Ballable OÜ shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

  1. Risk of Site Use

You understand and agree, by Your access to and use of the Site, that if You download and/or otherwise obtain material or data through the use of this Site, You do so at Your own discretion and risk. You further understand that You shall be solely responsible for any damage or injury to Your computer system (including but not limited to any networks, hardware or software), or the loss of data which may result from the download of such material or data. You further understand that We have no obligation to scan or otherwise protect You or any other User from any risk of viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar programs, software or code which may have the effect of damaging or impairing the computer, software, network or systems of You or any other person.

  1. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

  1. Our Warranty for the Goods/Products

For Goods/Products which do not have a manufacturer's guarantee, We provide a warranty that on delivery and for a period of 3 months from delivery, the Products shall be free from material defects. However, this warranty does not apply in certain circumstances. The warranty shall not apply to any defect in the Products arising from:

  • fair wear and tear;

  • wilful damage, accident, negligence by You or by any third party;

  • if You fail to wash the Products in accordance with the user instructions;

  • any alteration or repair by You or by a third party

  1. Termination

We may terminate or suspend Your account and bar access to the Service immediately, without prior notice or liability, under Our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If You wish to terminate Your account, You may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

  1. Indemnification

You agree to defend, indemnify and hold harmless Ballable OÜ and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) Your use and access of the Service, by You or any person using Your account and password; b) a breach of these Terms; or (c) the infringement or other violation by you of any intellectual property or another right of any person or entity.

  1. Limitation of Liability

If we fail to comply with these Terms, We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 EUR if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

We are also not responsible for any loss or damage you suffer as a result of not using the Products in line with the manufacturer's recommendations or as a result of using the Products for any purpose which they were not intended to be used for.

We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Estonia, Europe, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

  1. Miscellaneous

No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Use, and You do not have any authority of any kind to bind Us in any respect whatsoever. We may provide You with notices, including those regarding changes to these Terms of Use, by email, regular mail, or postings on the Site. These Terms of Use, which shall be deemed accepted by You upon Your use of the Site, constitute the entire agreement among you and Us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of the enforcement of such right or provision. If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable. These Terms of Use are not assignable, transferable, or sublicensable by you, except with Our prior written consent. The headings in these Terms of Use are for convenience only and have no legal or contractual effect. These Terms of Use include and incorporate the Privacy Policy for the Site and any notices regarding the Site.

  1. Changes to these Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, we shall provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Service.

  1. Copyright Notice

This Site and all content within the Site are Copyright © 2022 Altrovedanza. All rights reserved.

  1. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: info@altrovedanza.eu

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